Privacy Policy

This privacy policy sets out how AlwinKnight uses and protects any information that you provide when using this website. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit AlwinKnight?

AlwinKnight does not require you to provide any personal information when you visit the website. We collect information from you in the following cases

Registration

Manual registration: When you register, we require you to create your account with your email id and password. This information is collected to establish your identity, provide customer support service and share newsletters and marketing communication with you.

Registration through Google: In case you wish to register using Google, we will retrieve public information from it which will be used to establish your identity, provide customer support service and share newsletters and marketing communication with you.

Purchase of service

When you purchase a service, we require information such as mailing address, mobile number, GST number (optional) and relevant details for the mode of payment such as bank account, debit/ credit card, net banking, mobile wallets, etc. This information is necessary for processing your transaction.

Provision of service

When providing a service, we collect information about your income, expenses, assets, liabilities and deductions. For this you may be asked to provide your Permanent Account Number (PAN), Aadhaar Card number, bank account number, vouchers, bank statements, Form 16, pay slip, tax payment challans and any other information as may be required to render the service.

Customer Support service

When you request information from us regarding a service, we ask for information like name, email address and phone number. This information is used for future correspondence and to obtain your feedback to improve our services.

Others

When you visit AlwinKnight website we gather certain information such as your Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link this information with your identity unless an attempt to damage the site has been detected.

How do we use your information?

We may use the information we collect from you when you surf the website, register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:

  • To create and manage your account

  •  To give you information regarding the services we offer

  •  To communicate with you in the form of newsletters, notifications and feedback forms

  •  To provide you with additional information about other service offerings

  •  Analyzing your usage data to improve our service offerings and/or provide additional services

  •  To give you regular updates

  •  To process all payments

  •  To prepare returns and/ or accounts as applicable

  •  To obtain Digital Signature Certificate, DIN, GST, Import Export Code, certificate of incorporation as applicable

  •  To retain copies of your tax returns filed through AlwinKnight for future reference

  •  To compile and disclose aggregate data without using individual identity, for example total number of visitors accessing the website from a particular state

We do not share personal information within the company for the purpose of promotional activities or marketing.

We do not sell or share or rent any personally identifiable information to any third party (public/private). However, this does not include website hosting partners and other parties with whom we share and store your information as they assist us in operating our website, conducting our business and/or servicing our users and are bound by their respective Privacy policy to keep all such information absolutely confidential.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

If your personal information is required to be disclosed to comply with the law, we shall do so. This may occur in connection with a court order, subpoena, search warrant, legal process, or other judicial, an administrative or investigative proceeding that seeks/ demand the information from AlwinKnight.

How do we protect your information?

Your personal information is contained in highly secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are legally bound to keep the information confidential. Any information provided to AlwinKnight will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

In addition, all sensitive information you supply, such as tax returns and other personal information, is encrypted via Secure Socket Layer (SSL) technology.SSL is the standard security technology for establishing an encrypted link which ensures that all data passed between the web server and browsers remains private and confidential.

 

All payment transactions are processed through a payment gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes, we use Cookies. Cookies are small harmless files that a site or its service provider transfers to your computer's hard drive through your Web browser that enables our website's systems to recognize your browser and capture and store certain information. For example, we use cookies to store and process the services you have utilized. They are also used to analyze your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer to you better site experiences and tools in the future.

We use cookies to:

  • Store and process the items in the shopping cart.

  • Analyseand save user's preferences for future visits.

  • Keep track of advertisements.

  • Compile aggregate data about site traffic and site interactions in order to offer to you better site experiences and tools in the future. We may also use trusted third-party servicesthat track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings.

If you turn cookies off, some of the features that make your site experience more efficient will not be available to you.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Transfer of Services to a third party

If AlwinKnight or its assets are acquired, member information would be one of the assets that is transferred or acquired by a third party.

AlwinKnight may change and update this Privacy Policy from time to time on our home page. Should the User have any questions regarding the content, please feel free to contact us at care@alwinknight.com You will be notified of any Privacy Policy changes on our Privacy Policy Page.